Responsible Gambling at PointsBet

At PointsBet, we are committed to providing a safe and enjoyable betting experience for all our customers. We believe that gambling should always remain a form of entertainment, never a source of stress or financial hardship. Our responsible gambling program is designed to help you stay in control.

Our Commitment to You

PointsBet takes responsible gambling seriously. We provide a range of tools and resources to help you manage your betting activity and make informed decisions. We encourage all customers to gamble responsibly and to seek help if gambling is no longer fun.

Responsible Gambling Tools

We offer several features to help you stay in control of your gambling activity:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Wager limits — control how much you bet within a specified timeframe
• Loss limits — set a maximum amount you are willing to lose
• Time limits — receive reminders about how long you have been playing
• Activity statements — review your betting history and financial transactions
• Self-exclusion — temporarily or permanently exclude yourself from your account
• Cool-off periods — take a short break from betting

Signs That Gambling May Be a Problem

It is important to recognize when gambling stops being enjoyable. Consider the following warning signs:

• Spending more money or time on gambling than you can afford
• Chasing losses by placing larger or more frequent bets
• Borrowing money or selling possessions to fund gambling
• Neglecting work, family, or personal responsibilities
• Feeling anxious, stressed, or irritable when not gambling
• Lying to others about your gambling habits
• Gambling to escape problems or relieve negative emotions

Tips for Gambling Responsibly

• Set a budget before you start and stick to it
• Only gamble with money you can afford to lose
• Take regular breaks from betting
• Do not gamble under the influence of alcohol or drugs
• Never chase your losses
• Balance gambling with other recreational activities
• Use the responsible gambling tools available on our platform

Self-Exclusion Options

If you feel you need a break from gambling, PointsBet offers self-exclusion options. You can choose to exclude yourself for a set period or indefinitely. During the exclusion period, you will not be able to access your account or place any bets. Contact our customer support team to arrange self-exclusion.

Support Resources

If you or someone you know is experiencing difficulties with gambling, professional help is available. The following organizations provide free, confidential support:

Underage Gambling Prevention

PointsBet strictly prohibits underage gambling. You must meet the minimum legal gambling age in your jurisdiction to create an account and place bets. We employ verification procedures to ensure compliance and protect minors from accessing our services.

Gambling should always be an enjoyable experience. If it stops being fun, please reach out for help. Our customer support team is always available to assist you with any responsible gambling concerns.