Privacy Policy

Welcome to the official PointsBet website. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your information when you access and use our website and services.

Information We Collect

We may collect the following types of information when you interact with our website:

• Personal identification information such as your name, email address, date of birth, phone number, and residential address.
• Account credentials including your username and password.
• Technical data such as your IP address, browser type, operating system, device identifiers, and browsing activity on our website.
• Communication records when you contact our customer support team or engage with us through any communication channel.
• Preferences and settings you configure within your account.

How We Use Your Information

We use the information we collect for the following purposes:

• To create, manage, and maintain your account.
• To verify your identity and ensure compliance with applicable laws and regulations.
• To provide, personalize, and improve our services and your overall experience.
• To communicate with you regarding updates, promotions, and important notices related to our services.
• To detect, prevent, and address fraud, security concerns, and technical issues.
• To comply with legal obligations and regulatory requirements.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• With trusted service providers who assist us in operating our website and delivering our services, subject to strict confidentiality agreements.
• With regulatory authorities and law enforcement agencies when required by law or to protect our legal rights.
• In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities and to request data portability. To exercise any of these rights, please contact our support team.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to our customer support team through the contact options available on our website.